Due to the sensitive nature of our product, we are unfortunately not able to provide returns or exchanges. However, if the package is completely unopened, we may consider returns on a case-by-case basis. Please contact us in advance to discuss the possibility of a return.
We offer a lifetime guarantee against manufacturer defects. If you experience a malfunction, please contact us support@qiyeleathers.com. We will either repair your harness or provide a replacement upon receiving the original. The replacement harness will be the same as the original.